by GS65JGS » Wed Aug 08, 2007 9:48 am
The Forum provides a user with the the opportunity to share suggestions and ideas on how they may be accomplishing a task and, at the same time, pick up ideas on how they can more effectively use the software based on what other users are doing. However, if you have a question that is support related, it is better to contact VMS support directly. Although VMS monitors the Forum, it is not done every day and is not the medium to get your support questions answered. If the support staff resolves a problem for you, please feel free to post the resolution on the forum as it will become a good knowledge base for other users. When the VMS support staff feels there may be an area that is generating repeated questions, they will also try and post the resolution.
Last edited by
GS65JGS on Thu Jul 31, 2008 9:00 pm, edited 2 times in total.