Some of our favorite moments at Edd Helms Electric & Air Conditioning come when a customer takes time to share how a service visit made their day a little easier. In January, condo owner Cathy did just that, and her words highlight what drives our team every day. These testimonials remind us why we focus on more than just technical HVAC work—we aim to solve real problems for real people facing deadlines and stress.
From Scheduled Service to Next-Day Relief
Cathy called us for HVAC service at her condominium. We scheduled her appointment a week out, but once our team learned she had a tenant moving in, they rescheduled her for the next day. Getting Cathy's unit ready before her tenant arrived saved her from losing rental income and scrambling for alternatives. For property owners managing rentals, timing matters as much as quality work.
Tyrone and Wilnick from Edd Helms Electric & Air Conditioning arrived to clean the evaporator coil, blower wheel, and ductwork for four vents. They focused on the details, from start to finish, and treated Cathy's home with care. Clean coils and clear ducts help units run efficiently and keep energy costs down—something every property owner appreciates.
Professional Work, Start to Finish
Here’s what Cathy had to say about our visit and HVAC services:
Today, Tyrone and Wilnick from Edd Helms Air Conditioning & Electric serviced my condominium, cleaning the evaporator coil, blower wheel, and ductwork (four vents). From start to finish, the experience was excellent. They were professional, courteous, and demonstrated great customer service, and they made sure to clean up thoroughly after the job was done.
I highly recommend this company. I was especially impressed with how efficiently they handled scheduling—despite initially offering an appointment a week out, they were able to accommodate me the very next day, which was extremely helpful since I have a tenant moving in.
Many thanks to Tyrone, Wilnick, and the Edd Helms support staff for their outstanding service.
Pride in Local, Family-Run Service
As a family-owned, locally rooted company, Edd Helms Electric & Air Conditioning takes feedback like this to heart. When we learned Cathy had a tenant moving in, we made it a priority to get her taken care of as quickly as possible while still providing fair and transparent pricing. Tyrone and Wilnick take great pride in their work, and this feedback reflects that dedication. This is the level of care we strive to provide on every call.
Whether you own a condo, manage rental properties, or need residential HVAC service, our team brings the same commitment to professionalism and efficiency.
To schedule HVAC service with Edd Helms Electric & Air Conditioning, call (954) 838-5559 today!